How Systems Limited enables GCC excellence

Beyond setup — Towards scalable excellence

Global Capability Centers (GCCs) are no longer just about setting up a remote team or reducing operational costs. For banks, GCCs have become strategic engines, helping deliver innovation, regulatory compliance, 24/7 operations, and scalable customer experience.

At Systems Limited, we don’t just build GCCs — we build banking-ready delivery engines that align with regulatory mandates, local market needs, and enterprise transformation goals. This blog explores how we do it: from delivery models and domain-aligned talent to real-world impact across MENAP and ASEAN.

A banking first approach to GCC delivery

Our approach is grounded in one key belief: GCCs must deliver outcomes, not just capacity.

We embed BFSI expertise into every layer of GCC design and operation — from infrastructure and security to governance and performance tracking. Whether a client needs a full Offshore Development Center (ODC), a KPI-based managed service, or a specialised Centre of Excellence (CoE), we tailor the setup to match the bank’s maturity, compliance exposure, and growth strategy.

Flexible GCC models that scale

We offer three proven engagement models:

Offshore development centers (ODCs)

Client-dedicated teams embedded within the bank’s delivery ecosystem — offering full visibility, IP protection, and seamless scaling.

Managed services

Systems takes end-to-end ownership of a specific function (like compliance ops, L1/L2 support, digital onboarding), delivering defined outcomes under agreed SLAs and business KPIs.

Centers of excellence (CoEs)

Domain-led units are driving innovation and continuous improvement across areas like Temenos delivery, AI/ML, data governance, testing, and regulatory reporting.

Results that speak

We currently power 20+ active GCCs across MENAP and Southeast Asia — helping leading banks scale securely and efficiently. Here’s a snapshot of what we’ve delivered:

· A full-stack GCC supporting the digital bank rollout of a leading MENAP bank

· Agile delivery squads for CX, onboarding, and regulatory operations for a UAE retail bank

· A CoE supporting Temenos testing and regulatory compliance for a top-tier Saudi financial institution

· SLA-governed managed services for digital ops and integration for banks across the region

What sets Systems Limited apart

· Deep BFSI domain expertise: 1200+ consultants trained across core banking, compliance, digital onboarding, cloud, and more

· Proven GCC framework: Repeatable setup, governance, and onboarding process built for financial institutions

· Banking-aligned talent models: Career paths, domain training, and CoE culture designed to retain and upskill

· Outcome-focused engagement: Every model is tied to transformation goals, not just resource capacity

A Partner for Scalable Transformation

Building a GCC is a strategic decision. Sustaining and scaling it — while delivering tangible business outcomes — requires the right partner.

At Systems Limited, we bring 47+ years of enterprise delivery experience, a strong presence in regulated banking markets, and the ability to turn complexity into capability.